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projects/sbx/orga/disney-workshop.md

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+
+The Disney Method is a structured brainstorming technique that uses three distinct perspectives—**the Dreamer, the Realist, and the Critic**—to develop and refine ideas. Here's a workshop plan tailored to an MSP dealing with automation, standardization, and improving efficiency for companies with 20-30 employees:
+
+---
+
+## **Workshop Plan: Disney Method for MSP Process Improvement**
+
+### **Preparation**
+- **Duration**: 4-5 hours (including breaks)
+- **Participants**: Include key employees from management, tech teams, and support teams to ensure diverse perspectives.
+- **Materials**:
+  - Whiteboards, sticky notes, markers
+  - Large paper for mapping ideas
+  - Timer
+  - Projector (if needed for presentations)
+- **Environment**: Arrange the space into three distinct zones or corners (labeled Dreamer, Realist, and Critic).
+
+---
+
+### **Agenda**
+
+#### **1. Introduction (15 minutes)**
+- **Objective**: Explain the goals of the workshop and the Disney Method.
+  - Share the current challenges (automation, standardization, efficiency).
+  - Define success: actionable, realistic solutions.
+- **Icebreaker**: Quick activity to build rapport (e.g., "What's one innovation you love and why?").
+
+---
+
+#### **2. Stage 1: The Dreamer (45 minutes)**
+- **Purpose**: Generate bold, creative ideas without limitations or concerns.
+- **Setup**:
+  - Move participants to the *Dreamer Zone*.
+  - Ask them to imagine an ideal version of the company where everything is perfect.
+- **Prompt Questions**:
+  - "What does a fully automated and standardized MSP look like?"
+  - "What if we had infinite resources—how would we solve our process issues?"
+  - "What would be the most exciting thing we could offer our customers?"
+- **Activity**:
+  - Brainstorm ideas in groups.
+  - Write down every idea (no evaluation!).
+- **Output**: A large pool of ideas.
+
+---
+
+#### **3. Stage 2: The Realist (1 hour)**
+- **Purpose**: Refine the ideas into practical, actionable solutions.
+- **Setup**:
+  - Move participants to the *Realist Zone*.
+  - Review the ideas generated in the Dreamer stage.
+- **Prompt Questions**:
+  - "How can we implement this idea step-by-step?"
+  - "What resources do we need, and what resources do we have?"
+  - "Which ideas can be executed within our current constraints?"
+- **Activity**:
+  - Split into small teams, each working on 2-3 Dreamer ideas.
+  - Develop actionable plans, timelines, and resource requirements.
+- **Output**: A set of actionable plans for the most promising ideas.
+
+---
+
+#### **4. Stage 3: The Critic (1 hour)**
+- **Purpose**: Identify risks, challenges, and weaknesses in the plans.
+- **Setup**:
+  - Move participants to the *Critic Zone*.
+  - Examine the actionable plans developed in the Realist stage.
+- **Prompt Questions**:
+  - "What could go wrong with this idea?"
+  - "Are there more efficient alternatives?"
+  - "How can we mitigate these risks?"
+- **Activity**:
+  - Groups present their plans.
+  - Other participants play the role of the critic and provide constructive feedback.
+  - Revise plans based on feedback.
+- **Output**: Polished and realistic action plans.
+
+---
+
+#### **5. Synthesis & Action Plan (45 minutes)**
+- **Purpose**: Consolidate the best ideas into a strategic roadmap.
+- **Activity**:
+  - Prioritize ideas based on impact and feasibility.
+  - Assign ownership to key team members for each initiative.
+  - Set timelines for implementation.
+- **Output**:
+  - A finalized action plan, ready for execution.
+
+---
+
+#### **6. Closing & Next Steps (15 minutes)**
+- Summarize the outcomes of the workshop.
+- Gather feedback from participants.
+- Share follow-up plans, including timelines and responsibilities for implementing ideas.
+
+---
+
+### **Post-Workshop Follow-Up**
+- **Document outcomes**: Share a summary with participants and stakeholders.
+- **Schedule check-ins**: Regular meetings to review progress on implementation.
+- **Celebrate wins**: Acknowledge milestones and successes to maintain momentum.
+
+---
+
+This approach ensures balanced creativity, practicality, and critical thinking to address your company's challenges effectively.

projects/sbx/orga/knowledgebase.md

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+## Introduction
+
+Our current knowledgebase is very unorganized. And nobody knows where to find something.
+So the idea is to completely restructure the folder structure.
+
+## Idea
+
+- Put everything existing into an folder `/old`
+
+## Hannah's Pre-Work
+
+### Layout an Beta orientiert
+
+Allgemeine Ordner Struktur:
+Standardordner:
+- Backup: (Veeam)
+- Drucker: (Scanner…)
+- Firewall:
+- Sophos (XG)
+- VPN (PSK, Site2Site)
+- Internet/Provider: (Telekom, 1&1)
+- WLAN (Pre-Shared Key)
+- Mail: (M365, O365, CI-Sign, User E-Mails, SBX-Support)
+- Server: (MSA, SVN)
+- ILO
+- Switche
+- VM-Ware
+- Systemgeräte: (Türklingel, Türschließanlagen, Monitoring, ISO, Softbox Handy)
+- NAS
+
+Firma spezifisch:
+- Standorte (Nürnberg, Olching etc.)
+- Telefonie
+- Apple
+- Programme/Dienste: Adobe, Anmeldungen, nextcloud, zoom, TeamViewer, ClickShare, Dark Trace
+- (User Geräte): Produktkey, (Monitoring) AD
+- Lokale windwos benutzer
+- Offene Passwörter die man sortieren könnte: BETA
+- Apple
+- (Office)
+
+

projects/sbx/orga/sbx-myrules.md

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+## Rules to follow
+
+- Keep Autotask updated: Every Evening
+- Be at 8 o'clock in the office!
+- Less procrastination